We take pride in being a trusted partner for our customers who rely on our chemistry to enhance the performance of countless products that are used every day. Today, that partnership means more than ever as our chemistry is essential in the packaging, food service, medical, and pharmaceutical industries during the global Coronavirus (COVID-19) pandemic we are all facing.
Safety is the foundation of everything we do at SI Group. Our focus around our employees, our manufacturing sites, our communities, and our customers is the top priority of our global organization as we continue to navigate through the ever-changing pandemic. Here are the actions we are taking:
We are adhering to all government mandates and restrictions, and in most places, SI Group qualifies as an essential business as the performance additives, process solutions, pharmaceuticals, and chemical intermediates we provide are critical to the economic supply chain. While we continue to operate, we are taking every precaution possible to mitigate the spread and to protect our people, customers, and communities. This includes requiring every employee who can work from home to do so. For those employees who are essential to operating our production, we have put safeguards in place including staggered shifts, on-site temperature checks, and required social distancing protocols.
Our global manufacturing sites are operational as we continue to communicate with local authorities, and we are taking the appropriate actions to further solidify our security of supply across our network. We are monitoring the global environment very closely and will notify customers directly should we become aware of any impact in our ability to timely process orders or supply to our customers. We are confident that the investment in our global manufacturing footprint with multiple points of supply and production, along with our dedicated team of professionals, will provide the support and security of supply that is critical in these uncertain times.
Now more than ever, we know we are stronger when we all work together, and where we can, we’re helping our communities and the industry in the fight against coronavirus. We’ve donated gloves to a hospital near our headquarters in Schenectady, New York, as well as N-95 face masks to a hospital in Lille, France.
Beyond donations, our products and global footprint are helping in the effort to save lives. For example, in recent weeks, one of our polymer additives was urgently requested to assist with the demand for N-95 face masks. Our POLYBOND™ polymer modifier can be used to bond the components of these critical facemasks, and SI Group was able to leverage our local supply to support the manufacturer. This quick response enabled the swift production of personal protective gear for hospitals in need. We will remain committed to supporting our customers with our various products that are essential to the health and safety of health care workers.
Across SI Group, we want to take the opportunity to extend our gratitude…
To our employees who are exemplifying our value of Embrace the Grit. You have gotten creative and showed great agility, determination, and dedication – more than ever imagined. A special thank you to our colleagues who are keeping our production running so we can continue to deliver essential products for our customers.
To our customers for trusting us with your business and partnership. SI Group is here for you — our global security of supply, our manufacturing footprint, and our exceptional customer service. We are Strong by Your Side.
Last, but certainly not least, to the healthcare workers, truck drivers, grocery store cashiers, and all other critical employees who are on the frontline. Your bravery and dedication in the face of an unprecedented crisis is inspiring, and we - quite literally - couldn’t get through this without you. Thank you.
With that said, we will get through this. If we can offer any support during this time, please reach out to your account manager or contact us here.